Terms of Service

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Our Services

Luxury Fit Agency provides the following services:

• International job placement and recruitment services
• Visa processing assistance and documentation support
• Pre-departure orientation and training programs
• Post-placement support and assistance
• Career counseling and guidance services

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a Kenyan citizen or have legal right to work
• Provide accurate and complete information
• Have the legal capacity to enter into agreements
• Meet the specific requirements for international employment

4. Client Responsibilities

As our client, you agree to:

• Provide accurate, complete, and truthful information
• Submit all required documents in a timely manner
• Attend scheduled interviews and appointments
• Complete pre-departure training and orientation programs
• Pay all agreed fees and charges on time
• Comply with the laws and regulations of the destination country
• Honor employment contracts and agreements

5. Service Fees and Payment

Fee Structure

Our service fees are clearly communicated before engagement and may include:

• Registration and assessment fees
• Document processing and verification fees
• Training and orientation program fees
• Visa processing assistance fees
• Post-placement support fees

Payment Terms

• Fees are due as specified in your service agreement
• Payment must be made before service delivery
• All fees are quoted in Kenya Shillings unless otherwise stated
• Payment methods include bank transfer, mobile money, and cash

6. Refund Policy

Refund eligibility depends on the specific circumstances:

• Full Refund: If we fail to secure employment within agreed timeframe due to our fault
• Partial Refund: If services are partially delivered before cancellation
• No Refund: If cancellation is due to client's false information or failure to meet requirements
• Refund requests must be submitted in writing within 30 days

7. Service Guarantees and Limitations

What We Guarantee

• Professional and ethical service delivery
• Genuine job opportunities with verified employers
• Assistance with documentation and visa processing
• Pre-departure orientation and training
• Support during the initial placement period

Limitations

• We cannot guarantee job placement for all applicants
• Visa approval is subject to embassy/consulate decisions
• Employer decisions are beyond our control
• We are not responsible for changes in destination country policies

8. Prohibited Uses

You may not use our services to:

• Provide false or misleading information
• Engage in fraudulent activities
• Violate any applicable laws or regulations
• Harass or threaten our staff or other clients
• Use our services for illegal immigration purposes
• Share login credentials or account information

9. Intellectual Property

All content on our website, including text, images, logos, and materials, is owned by Luxury Fit Agency and protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

10. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining confidentiality of your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

11. Limitation of Liability

To the maximum extent permitted by law, Luxury Fit Agency shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Actions or decisions of employers or destination countries
• Changes in immigration laws or policies
• Damages exceeding the amount of fees paid for our services

12. Indemnification

You agree to indemnify and hold harmless Luxury Fit Agency, its officers, employees, and agents from any claims, damages, or expenses arising from:

• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• False or misleading information provided by you
• Your actions during employment abroad

13. Termination

We may terminate or suspend services if:

• You violate these Terms of Service
• You provide false or misleading information
• You fail to pay agreed fees
• You engage in prohibited activities
• Termination is required by law

14. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

1. Direct negotiation: We encourage open communication to resolve issues
2. Mediation: If negotiation fails, we may engage in mediation
3. Arbitration: Binding arbitration under Kenyan law if necessary

15. Governing Law

These Terms of Service are governed by the laws of Kenya. Any legal proceedings shall be conducted in the courts of Kenya.

16. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

For questions about these Terms of Service, please contact us: