Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Full name and contact details (address, phone number, email)
• Date of birth and nationality
• Educational qualifications and work experience
• Passport information and identification documents
• Medical certificates and health information (when required)
• Employment preferences and career goals
• Financial information (for service payments)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring websites and search terms
• Device information and operating system

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing recruitment and job placement services
• Matching your profile with suitable job opportunities
• Processing visa applications and documentation
• Communicating with you about our services
• Providing pre-departure orientation and training
• Offering post-placement support and assistance
• Improving our services and website functionality
• Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Employers and Partners

We share relevant information with potential employers and our partner organizations to facilitate job placements.

Service Providers

We work with trusted third-party service providers who assist us in:

• Document authentication and verification
• Medical examinations and health assessments
• Visa processing and embassy services
• Training and orientation programs

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations
• Protect our rights and interests
• Ensure the safety of our clients and staff
• Prevent fraud or illegal activities

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data storage systems and encrypted databases
• Limited access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• Staff training on data protection and confidentiality
• Secure transmission of data using SSL encryption

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Active client records: Retained during service period and 7 years thereafter
• Application documents: Retained for 3 years after completion of service
• Website analytics: Retained for 2 years
• Marketing communications: Until you unsubscribe or opt out

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can manage cookie preferences through your browser settings.

8. International Transfers

As we operate internationally and place candidates in various countries, your information may be transferred to and processed in countries outside Kenya. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: